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Hosting Problems (I am such a hacker)

posted under category: Servers on August 13, 2004 at 1:00 am by MrNate

I recently switched web site hosts, following David Medlock's suggestion of going with his provider. I thought it would be great and fun --and darn cheap! Well it's great to have a ColdFusion server for my site, but working with these people is difficult.

It took a whole month to get my SQL database hooked up. Here's a shortened transcript of my little sql battle:

me: Please hook up my SQL Database in ColdFusion.

them: Ok, please give us the details.

me: Ok, here's the server, password, etc.

them: Ok, it works, please test it.

me: Doesn't work. I'm seeing the error: [Macromedia][SequeLink JDBC Driver][SequeLink Server]The specified data source is not defined. Why are using SequeLink instead of the SQL Server driver?

them: Please double-check your code.

me: Here is my code and a link to the page where you can see it for yourself

them: Ok, forwarded to admin.

me: I can see the database, but can't add tables. Please use my dba acct instead of the limited account.

them: Ok, forwarded to admin.

me: It's been 4 days, now it says "data source not found"

them: Ok, forwarded to admin.

me: It's been 11 days. What's happening?

them: Ok, let's start over. What is your database info again?

me: Here's how to add it. Go to cf administrator, click on data sources ... ...

them: Your username is lowercase now? Before it was mixed case.

me: Case doesn't matter in SQL server usernames. I can connect to my database on your server from here. What is wrong with you?

them: Ok, forwarded to admin.

them: Ok, it works, please test it.

me: It's not working. Please refer to the test page i sent you earlier.

them: Ok, it works, please test it.

me: It's still not working. It isn't done until my test page works. I think you have it pointing to the wrong server.

them (admin): Ok, please wait.

them: (2 days later) (issue closed)

me: Do not close this issue. It should have been fixed weeks ago.

them (admin): Ok, looks like you deleted your ODBC connection. I re-made it and everything is perfect.

me: It still doesn't work. Now there is a database connected, but it isn't mine. Please view the test page again. Can I log into your CF Administrator and fix it myself?

me: Nevermind, I noticed the CF Admin was not password protected. Thanks! I have added my database using the regular SQL Server driver. Your admin may copy my settings for future databases, but DO NOT change anything

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On Aug 22, 2007 at 1:00 AM David Medlock (davidjmedlock who really likes gmail.com) said:
Wow, just found this. I truly and sincerely apologize for ever recommending those people. At the time I recommended them they were not too bad. No CrystalTech, but much cheaper.

I've since gotten a dedicated server from EnterHost.com. 2GM's service hs since drastically declined to the point where I had sites down for a full week because of "server maintenance" that they did that erased all my data sources. At that point, I had a very similar experience that you describe here.

Again, all apologies.

(I know this is an old post, but I had to get that off my chest...)

Cheers,
Dave

On Aug 22, 2007 at 1:00 AM Nathan Strutz (http://www.dopefly.com/) said:
That's hillarious, Dave. Out of nowhere, in reply to a blog entry 3 years old. Cheers to you.

Thankfully, I have been hosting recently off a friend's server here in my office. The service is a lot better because if it's down, I can walk across the room and punch him. :D

I didn't know your site was active again. I like your hosting article: http://www.kodefusion.com/index.cfm/2007/8/21/Adventures-in-ColdFusion-Hosting
I'm adding you to my google reader blog roll now.

On Aug 22, 2007 at 1:00 AM David Medlock (davidjmedlock who really likes gmail.com) said:
I was actually looking at back links to KF and saw it and thought, "I should clear the air there..."

Thanks for the kudos on the hosting article. That seems to be a big issue for a lot of CF developers.

Thanks for subscribing. I added dopefly to my reader as well.
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